Shipping policy

Shipping Policy

Thank you for shopping with Mayhaven Studio!

Processing Times

Orders are typically processed within 3–10 business days unless otherwise stated on the product listing or website. Please note that processing times may vary during product launches, holidays, sales, or high-volume order periods.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, if applicable.

Shipping Estimates

Shipping times provided at checkout are estimates only and are not guaranteed. Delivery times may vary depending on the shipping carrier, weather conditions, or other circumstances outside of our control.

Domestic Shipping Only

At this time, Mayhaven Studio ships only within the United States. We do not offer international shipping.

Lost, Stolen, or Damaged Packages

Mayhaven Studio is not responsible for lost, stolen, delayed, or damaged packages once they have been transferred to the shipping carrier.

Once an order has been shipped, ownership and risk of loss pass to the customer. Any shipping-related issues or claims, including lost or damaged packages, must be handled directly with the shipping carrier.

Please ensure that your shipping address is entered correctly at checkout. Mayhaven Studio is not responsible for orders shipped to incorrect addresses provided by the customer.

Incorrect Addresses

If a package is returned to us due to an incorrect or undeliverable address, the customer may be responsible for additional shipping charges to have the order resent.